Terms & Conditions

TradeYourCharms.com is a listing site exclusively designed for registered users to buy and sell quality, authentic goods.
This website was custom built to provide a safe alternative for you to buy and sell your quality, new, sale and pre loved items of fashion, jewellery, accessories and home wares.
TradeYourCharms.com supports safe, positive and respectful online transactions, but accepts no responsibility for the loss of items during transit. All items listed remain the property and responsibility of the seller until received by the buyer.
TradeYourCharms.com is passionate about authenticity.  All sellers must sign our “Authenticity Declaration”.

Payment Information

All transactions are processed through PayPal. Independent research shows PayPal is the safest way to shop online

 

Postage & Handling

Sellers must include postage and handling costs in their final selling price within the item’s country of origin. If your item sells to an international buyer you may require additional funds for postage and insurance. These additional funds must be negotiated via Paypal between the seller and the buyer independently.

Identity Theft

 

Identity theft occurs when someone steals your personal or financial information for criminal purposes.

To protect your identity:

Keep separate passwords for each online account.
Choose a strong password and change it regularly.
Ensure your computer’s security software is up to date.
Keep your user name, password and bank details private.
Never email your personal information.
Don’t download attachments from unknown emails.

Online Fraud

TradeYourCharms.com has no tolerance for online fraud and will report any fraudulent activity to the relevant authorities.
Online fraud occurs when a seller lists an item and does not intend to send it or makes false claims regarding its authenticity.

Tips to Avoid Online Fraud
Only use secure payment methods such as PayPal
For security purposes don’t trade outside of the TradeYourCharms.com website. Items purchased independently are not covered by PayPal protection
Take note of the sellers terms and the description of the item.
Forward details of fraudulent traders to TradeYourCharms.com or the relevant legal authorities.
Sellers- Ensure you have received cleared funds before you send your item.

Phishing:
Phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames and credit card details by masquerading as a trustworthy entity in an electronic communication. Phisihing emails usually contain links to websites where you are asked to leave your personal details. This enables scammers to gain access to your private information and steal your identity to commit fraud. Be aware.
For a full copy of  Trade Your Charms.com Terms & Conditions email info@tradeyourcharms.com with “Terms & Conditions” in the subject line.