Frequently Asked Questions

Q. How do I cancel my registration?
A. Send and email with “Cancel my registration” in the subject line to info@tradeyourcharms.com
Q. How do I unsubscribe from the Trade Your Charms.com mailing list?
A. Send an email with “Unsubscribe” in the subject line to info@tradeyourcharms.com
Q. Do I need to have a paypal account to buy or sell on Trade Your Charms.com?
A. YES. Independent research shows PayPal is the safest way to buy online. Buyer safety is our number one priority.
Q. What do I do if my item doesn’t arrive?
A. Don’t panic! Often the postal services are to blame. Send your seller an email (you will receive their email address through PayPal) and ask for the tracking details.